1 min readSep 5, 2017
Agreed, and that’s one of the reasons people fear it so much. But there are two equal and opposite errors: ignoring impact metrics, and being led by impact metrics. Happiness exists in the middle ground…
Blogging since 2001, journalisting (which isn’t a word, but should be) since 1994, and sleep-deprived since 2012. Journalism lecturer, consultant and trainer.